Refund policy

REFUND POLICY — 90-DAY MONEY-BACK GUARANTEE

Last updated: March 2026

At MyVitaHue, we stand behind our product with a 90-Day Money-Back Guarantee. If you're not completely satisfied with your purchase, we'll give you a full refund — no questions asked.

OUR GUARANTEE

We're so confident that MyVitaHue will work for you that we're offering a full 90 days to try it. If you don't see a visible difference in your skin, joints, or overall well-being, simply contact us and we'll refund every penny.

  • The 90-day guarantee period begins on the date your order is delivered.
  • You do not need to return the product to receive a refund.
  • There are no restocking fees.
  • Refunds are issued to the original payment method.

HOW TO REQUEST A REFUND

To request a refund, contact us at:

Please include your order number and the email address used at checkout. We will process your refund within 5–7 business days of receiving your request.

REFUND PROCESSING

Once your refund is approved:

  • Credit card refunds: 5–10 business days to appear on your statement (depending on your bank).
  • PayPal refunds: 3–5 business days.
  • Shop Pay refunds: 3–5 business days.

DAMAGED OR DEFECTIVE PRODUCTS

If your product arrives damaged or defective, please contact us within 7 days of delivery at support@myvitahue.com with a photo of the damage. We will send a replacement at no additional cost.

ORDER CANCELLATIONS

  • Pre-orders may be cancelled for a full refund at any time before the order ships.
  • Once an order has shipped, it cannot be cancelled. You may request a refund under our 90-Day Money-Back Guarantee once the product is delivered.

EXCHANGES

We do not offer exchanges at this time. If you'd like a different quantity or subscription option, please request a refund and place a new order.

QUESTIONS?

If you have any questions about our refund policy, please contact us at support@myvitahue.com.