Privacy policy

PRIVACY POLICY

Last updated: March 2026

MyVitaHue ("we," "us," or "our") is operated by Charis Enterprises. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website myvitahue.com and make a purchase from our store.

INFORMATION WE COLLECT

When you visit our site or make a purchase, we collect the following types of information:

Personal Information You Provide:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number (optional)
  • Payment information (processed securely through Shopify Payments — we do not store your credit card details)

Information Collected Automatically:

  • IP address
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website
  • Device information

We also use cookies and similar tracking technologies to improve your experience. See the "Cookies" section below.

HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmation and shipping updates
  • Communicate with you about your account or orders
  • Send marketing emails (only if you've opted in — you can unsubscribe at any time)
  • Improve our website, products, and customer experience
  • Prevent fraud and ensure the security of our store
  • Comply with legal obligations

EMAIL MARKETING

If you subscribe to our email list (through our popup form, at checkout, or by other means), we may send you promotional emails about new products, offers, and content. You can unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of any email.

We use Klaviyo to manage our email marketing. Your email address and related data are stored securely within Klaviyo's platform. You can review Klaviyo's privacy policy at klaviyo.com/legal/privacy.

SHARING YOUR INFORMATION

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Shopify: Our ecommerce platform that processes transactions and hosts our store.
  • Shipping carriers: To deliver your orders (USPS, UPS, FedEx).
  • Klaviyo: Our email marketing platform.
  • Payment processors: Shopify Payments (powered by Stripe) to process your payments securely.
  • Analytics providers: Such as Google Analytics, to understand how visitors use our site.

These third parties only have access to the information necessary to perform their functions and are obligated to maintain the confidentiality of your information.

COOKIES

We use cookies to:

  • Remember your cart items
  • Analyze website traffic and performance
  • Deliver personalized content and advertisements

You can control cookies through your browser settings. Disabling cookies may affect your experience on our site.

DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. If you request deletion of your data, we will remove your information within 30 days, except where we are legally required to retain it.

YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Request a copy of your data in a portable format

To exercise any of these rights, contact us at support@myvitahue.com.

CHILDREN'S PRIVACY

Our store is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

CONTACT US

If you have questions about this Privacy Policy, please contact us at:

MyVitaHue by Charis Enterprises Email: support@myvitahue.com Website: myvitahue.com